If you need to cancel or reschedule a session, please contact your trainer. If it is a last-minute emergency, still contact your trainer, but also call AMC at (401) 205-1742. 24 hours’ notice is required for a cancellation or rescheduling to receive credit for the session. Failure to cancel within this time frame or inability to show up for a session will result in being charged for the session. Exceptions include; in the case of a medical emergency accompanied by a doctor’s note, a family emergency or some job-related occurrences. There is a no-refund policy on all packages purchased. A client may only receive a refund if accompanied by a doctor’s note. TARDINESS POLICY: Clients are expected to begin working out at the start time of the scheduled appointment. A late start time does not entitle a client to a session longer than the scheduled appointment. EXPIRATION DATES ON PACKAGES: Any sessions that remain after the expiration date will be forfeited. Sessions expire on the last day of each semester. I verify that I understand and will abide by these policies.